![]() Activate your FRN Card >| FAQs. Log in Sign Up. Shell Offers. From coffee to car. Shell gift card, which is eligible. The Shell Gift Card is a perfect fit for all your corporate incentive, recognition, and loyalty programs. Shell Gasoline Gift Cards can be used to purchase gasoline, auto supplies, food/snacks, a car wash and other items at Shell stations nationwide. • Shell stations are located in all 50 states • Over 14,000 Shell stations nationwide • No Expiration dates, dormancy fees, or upcharges • Denominations Available $10 - $300 • The Shell Gift Card offers pay-at-the-pump speed of a credit card • Personalize the Shell Gift Card with your company logo or message. Card FAQ’s Where can Shell Gift Cards be used? Shell Gift Cards and Shell Refillable Gift Cards can be used at Shell locations throughout the U.S., except territories. Shell locations include all Shell gasoline stations, Shell convenience stores and associated car washes. The card may be used at the pump or inside for convenience items and automotive products and services. If card balance falls below one dollar, pay at the pump may not be possible, in which case contact the station cashier to access balance or call the number printed on the card for assistance. ![]() What can the Shell Gift Card be used for? The Shell Gift Card and Shell Refillable Gift Cards can be redeemed for gasoline, auto supplies, food/snacks, car washes and other items at Shell stations. How can I check the balance of my card? The remaining balance is printed on your receipt. You can also call our toll-free number (800) 300-8113 or on this website - click here. What if my Shell Gift Card is lost, stolen or destroyed? ![]() ![]() For security reasons, you should treat your card like cash and safeguard it at all times. Except in certain circumstances, the value on the card will not be replaced. Replacement fees may apply. Are Shell Gift Cards reusable? Yes, as long as there is a remaining balance on the card, it can be used on multiple occasions. For the Shell Gift Card, once the card is depleted, simply throw it away. For the Shell Refillable Gift Card, you may add additional value - up to $300 total value to your card on this website - click here. ![]() Are Shell Gift Cards reloadable? There are 2 types of Shell Gift Cards. If your gift card has 'Refillable' printed on the front it can be reload with value up to $300. To add value to your Shell Refillable Gift Card - click here. If your gift card does not say 'Refillable' on the front, it cannot be reloaded and once depleted can be thrown away. Are there any charges or inactivity fees if I haven’t used my card in awhile? No, Shell Gift Cards are not subject to any inactivity fees. Who do I contact if my Shell Gift Card is not working? Please call the Help Desk at (800) 300-8113. What value can be refilled on the Shell Refillable Gift Card? There is a minimum of $25 and a maximum card value of $300. What credit cards can be used to purchase or add additional value? We accept Visa, MasterCard, American Express and Discover. I have added value to my card online, but the new amount is not showing on my card, who do I contact? If you experience any problems with adding value to your card, please call our Shell Gift Card Team at (888) 743-5504. Can I ship my card(s) to an address different from my billing address? For your security, your order must be shipped to the billing address of the credit card you are providing. For Corporate ordering, please contact the Shell Gift Card team at (888) 743-5504 for assistance. Who do I contact if my Shell Refillable Card is not working? Please call the Help Desk at (800) 300-8113. When will my card(s) ship? Your order will be processed and shipped within 48-72 hours upon receipt of payment. Shipping/deliveries are not available on holidays or weekends. Who do I contact to place a Corporate Order by phone? Please call the Shell Gift Card Team at (888) 743-5504 for assistance. Card Terms & Conditions For security reasons, treat this Card like cash. This Card can be used only for purchases of goods and services at Shell locations in the U.S., except territories. This Card cannot be redeemed for cash and no change will be given, except where required by law. Except in certain circumstances, the value of this Card will not be replaced if the Card is lost, stolen, or destroyed. For questions regarding your Shell Gift Card, visit www.shell.us/giftcard, or call 1-800-300-8113. ©2015 Shell Oil Company. All rights reserved. All trademarks are the property of Shell Trademark Management BV. All names, designs and marks are the trademarks of their respective owner (Shell Group of Companies and Royal Performance Group) and are used with permission. The Shell Fuel Rewards program is a rewards program that allows customers to earn savings by purchasing specially marked products at participating Shell stations, as stated on the Fuel Rewards FAQ page. Customers can participate in the Fuel Rewards program by obtaining an FRN Card at a participating Shell station, or by creating an account on the Fuel Rewards website. Follow the steps below to activate an FRN card: • Access the Shell Fuel Rewards website Go to the website and click the 'Activate your fuel card' link located in the top-right corner of the page header.• Provide personal information in the signup form Enter the cardholder's email address, first name, last name, mobile number and ZIP code, and then click the 'Next' button.• Enter security information Choose a password and enter it again for confirmation. Select a security question from the drop-down menu, and then enter the answer. Type the text for the CAPTCHA code. Keep the box checked to receive promotional emails from the FRN program. Check the box confirming the review of the program's terms and conditions, and then click 'Next.' • Add payment cards If desired, link a debit or credit card to the FRN account by providing the card number and billing ZIP code, accepting the terms and conditions and then clicking the 'Save' button. To skip this step, click the 'Skip' button.• Activate the Fuel Rewards card Enter the FRN card number and PIN number, which are both located on the back of the card, and then click the 'Save' button. To receive a new card, select 'I need a card, please send me one,' enter the shipping address and click the 'Order' button.
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